We’ve
discussed the importance of using other people’s money to invest in your
company, keeping your fixed costs as low as possible, and keeping the ratio of
direct costs to indirect costs very high.
Now, here is the fourth thing you must do to have a cash-flow positive
business.
4. You want to have an insanely
profitable business model.
You all
have seen books and articles about business models; the only problem is that
nobody ever bothered to define what one was.
We define a
business model as a brief, concise description of why your business makes
money.
A business
model is a brief concise description of why your company makes money.
It should
be understandable to anyone because you are going to hire very average people.
If your business ever gets big, average people are still going to be executing
the model, so it needs to be easy to understand.
As soon as
your business becomes complicated and your business model is no longer
understandable, you will lose money.
We have had
bitter, tearful experiences of overcomplicating our business model.
We had a
business in which we made direct sales to corporations. We had retail, we had
catalog sales, and we had Internet sales. In our catalog we offered 37,000
SKUs, which are independent items. Can you imagine offering 37,000 items when
we are a training company? It was too complicated for any human being to
manage. I know, because I was managing it!
You want to
keep it as simple as possible and insanely profitable.
Let me give
you an example of a business that I ran. We used to have a training program in Japan where we would train executives. We
would charge them $16,000 a year for 12 sessions in which I would teach them
all the things I am teaching you now. We upped the price over time to $30,000 a
year for these twelve monthly sessions, one day a month. The sessions were held
in my living room. We paid the salespeople 30 percent of the value of the sale
for making the sale. So, I would get $21,000 for every person who came, for one
day a month in my living room. How do you lose money doing that? It can’t be
done. If one person signs up I make the rent for the whole year. Everything
else is gravy.
You want to
have an insanely profitable business model, a model that is set up so that it
just automatically makes money.
Many
financial services businesses are insanely profitable. If you go to the
financial district in your city and look at all the largest buildings in the
highest rent area and find out who owns them, every single one of them will be
owned by a financial services company. That is something to think about.
I used to
think about it when jogging in the morning in the Otemachi business district in
Tokyo, and I realized that it was a
business that I needed to get into.
You might
have a business that makes only a little bit of money when the business is
going really well and that loses money when it doesn’t go well.
You do not
want to be in such a business.
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